New Normal Protocols
We have a few rules to help keep the resort a peaceful, orderly
and safe place for you and your family.
We think you might like to know what rules we have in place to
make sure that YOU can have a beautiful and serene resort to stay in!
Steadfast in providing a clean and safe environment through health and safety protocols
Our highest priorities is the health, safety, and security of our guests. COVID-19 has fundamentally changed the way we live, and we are adjusting our daily operations to fit within the new normal. In response to this, we have reviewed our existing health and safety processes and developed a new safety protocol in compliance with IATF, DOT and LGU. This in-depth cleanliness and disinfection protocol designed to ensure your safety and peace of mind from check-in to check-out. To learn more, watch our cleaning and safety protocol videos.
Face Coverings
To help protect the health and safety of our guests, employees and visitors, we require the use of face masks in indoor public spaces (areas). *For those children under the age of two or anyone who has trouble breathing, is unconscious, incapacitated, or otherwise unable to remove the mask without assistance, face masks are not mandated.
What are the new protocols?
At Casa Almarenzo Bed & Breakfast Resort, we are focused on providing you with the time, space, and place for an unforgettable vacation. To help ensure you have peace of mind on your next escape, we have thoroughly specified each step of our 20-step safety protocol like new cleaning and disinfection procedures, increased attention to safety in communal spaces, protective kits, and updated training for team members are included in the new protocols. These protocols describe specific processes and measures that are designed to make you feel confident when you visit us. Read the outlined steps below or watch the video with more details.
Physical distancing
Implement physical distancing measures throughout the hotel.
Increase cleaning and disinfecting
Increase cleaning and disinfecting frequency throughout the hotel, paying attention to high-touch items.
Air circulation
Improve air circulation processes to increase air quality.
Protective barrier
Install protective screens at the front desk.
Sanitizing stations
Install alcohol-based hand sanitizing and glove stations near the front entrance and public areas.
Disinfect key cards
Provide clean and disinfected key cards upon check-in.
Door seal stickers
A Clean seal sticker is stick to the door after a room is cleaned, to guarantee that the room has never been occupied after it got cleaned.
Care kit
Provide each guest room with a care kit.
High touchpoints
Clean and disinfected TV and aircon remote in an individually sealed and protective bag.
Linens
Wash all linens at a high temperature for optimal disinfection.
Pool and other areas
Provide sanitizer and disinfectant wipes in all amusement and entertainment areas.
Methods of payment
Offer cash-free methods of payment.
Grab and go
Offer individually packaged and other grab-and-go food options.
Restaurants
Space tables apart in restaurant to provide physical distancing.
Food safety
Adhere to the strict safety procedures while serving all food and beverages.
QR code menu
Quick and easy ordering of food while minimizing interaction when ordering.
Minimal occupancy
Complying with government regulations regarding occupancy
Resort staff temperature checks
Administer temperature checks for team members and suppliers, when legally permitted or required.
Resort staff protective kits
Provide team members with protective kits and tools.